Shipping & Returns
87Origins now delivers internationally.
For domestic delivers within Nigeria please CLICK HERE.
All our international deliveries are processed via DHL, we do not currently offer express delivery. The below transit times are an approximate guide once the order has been processed and dispatched from our warehouse in Lagos, Nigeria.
All International Shipments Can Take Up To 7 Working Days.
Please be aware that online orders are not processed over the weekends or public holidays. Once your order has been shipped, a tracking number will be sent to your email address. You can refer to this tracking number to follow the whereabouts of your parcel.
If the receiver gives the courier a signature release, 87ORIGINS is not held liable in the event the parcel goes missing or is stolen, regrettably, 87ORIGIN will not be able to refund or resend the parcel in this instance. Should your parcel become lost in transit or you believe it is mis-delivered please contact customer care immediately.
TAXES & DUTIES
The product prices displayed are exclusive of all duties & taxes. As the recipient, you are liable for the import duties, customs and local sales taxes imposed by the country where you are receiving your package. Payment of taxes and duties is compulsory to release your order from customs on arrival. UNFORTUNATELY WE ARE UNABLE TO GIVE YOU AN ESTIMATE OF WHAT THE FEES MAY BE.
We do out best to keep delays to a minimum. However, occasionally shipment may me delayed due to our payment getaways or shipping service provider.
Please note that shipping fees are non-refundable.
All orders will be packaged in our signature 87Origins bags to protect your purchases during transit.
RETURNS & EXCHANGES
If you are not 100% happy with any item(s) you have purchased from 87Origins. You can return the item for a full refund excluding the shipping charge. Please follow these simple instructions to process your return:
Returns/Exchange requests must be made within 7 Days (Domestic Delivery) & 14 Days (International Delivery). We count from the day your order is received.
Fill the returns form included in the original packaging. Your order must be returned within the time frame mentioned above; we will not accept returns beyond this time frame. late returns will be sent back to you.
Return the items in the condition you received them. All items need to be returned in excellent condition: unworn, unwashed & undamaged. 87Origins will not be held responsible for any items lost or damaged during shipping. For your protection, please insure the package for the full amount of the invoice including shipping charges. Please note that damaged goods due to negligence will not be accepted for a refund.
Please adhere to the instructions below within 14 days of receiving your order to process your return:
Fill out the returns form included in the original packaging of your order.
Send an email to email@example.com to indicate you will be returning or exchanging your item(s)
Send the package to us using a trusted method of your choice
If the package is returned unused and in good condition, your refund will be proceed immediately and will appear in your account within 10 days.
Please Send Your Returns To The Address Emailed To You With Your RA Number.
If you are unhappy with the size or the kind of item you have purchased and would like to exchange at item, kindly contact us and let us know what you would like exchanged.
All sale item(s) purchases are final and can only be exchanged for an alternative item.
We accept the following payment methods: Visa, Visa Electron, Mastercard & Verve